Our Primary Co-Location facility is based in Telehouse West
Telehouse West is a state of the art facility enjoying high levels of security, power, cooling and technical support for peace of mind and business continuity. The facility is a nine storey data centre with 19,000 square metres of technical and customer space.
The new facility offers a 'localised data centre environment' for each of the five tenant floors; this consists of rackspace and individual power/cooling provision, resulting in a lower risk of failure to service. Each floor is capable of loading 1.5 tonnes per square metre and is designed for heavy plant equipment.
Power
- Four redundant high voltage power systems, from separate grids to each building on the Docklands site
- Telehouse West brings the total amount of power at the Docklands site to 40 MVA
- Standard generators with a minimum of 24 hours autonomy at full capacity
- Redundant standby generators with a minimum of 24 hours autonomy at full capacity
- 8 x 2.5MVA 11kV Generators
- Two redundant Uninterruptable Power Supplies, floor by floor
- Redundant A & B power feeds to customer equipment
Air Conditioning and Cooling
- 6 x 2.7MW chillers
- Room Air Conditioning Units (RACUs) to provide a down flow chilled water system
- RACU with floor area and water leakage detection and monitoring
- Hot aisle/cold aisle zone design
- 900mm raised floor design with airflow space to provide the most efficient cooling
- Free cooling operation in winter
- Maximum external ambient temperature of 35 degrees Celsius dry bulb
- The in-room units will provide full function, closed control air conditioning, with cooling, humidity and de-humidification control
Connectivity
The facility continues the availability of wide connectivity to major telecoms and network service providers and offers customers connectivity to any of the global Telehouse data centres and their networks.
- Connectivity can be provisioned through two redundant meet me rooms offering true diverse network locations
- Interlink services from North and East buildings offer a full diversity of service
Fire Detection & Suppression
- Data centre areas are fitted with a fully addressable two stage fire detection system that monitors both under-floor and the room itself
- Detectors with 50% mix of optical and ionisation are split across 2 separate zonal loops, to meet BS 5839, 6266, 5445 and 5588
- Very Early Smoke Detection Alarms (VESDA) installed throughout the facility
- Dry sprinkler fire detection system to meet BS 5306, 3115 and with LFEPA approval. Dry sprinkler is the main fire suppression method employed
- The systems are designed to minimise any possible customer disruption and to ensure that any minor problems remain localised
Environment
Telehouse is committed to providing services to customers and conducting business in an ethically and socially responsible manner that respects the environment and adheres to the principles of product stewardship: this is evident from the achievement of ISO 14001, the certificate for Environmental Standards and the Carbon Trust Standard.
Security System
- Independent client card identification access system
- Secure and monitored single-person point of entry, physically guarded 24/7 and integrated digital video camera surveillance
- Proximity card access is provided from the main data centre building and is issued to provide access only to authorised facilities management suites
- Strict security processes are in place to ensure the delivery and loading of goods is secure
- CCTV coverage for the perimeter, common areas and facilities management suites
- Secure access and procedures to ensure that customer nominated staff gain authorised access to the facility whenever required, day or night
We also have Points of Presence and co-location available in the following datacentres:
- Global Switch, London Docklands
- Dedipower, Reading
- Central Switch, Coventry
- Interxction, London
- Telecity, Manchester
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